PEORIA, IL - Ken Burnshaw broke an age old tradition of staring at the walls and clearing his throat today, when he turned to each of the occupants of the elevator car he was riding in and asked about their day.

"He really freaked me out," said an anonymous rider, who admits he broke out in a cold sweat halfway to the 20th floor. "I thought he was going to pull a gun, but instead he just shook my hand. You just don't do that."